Please read the following important information carefully, it will avoid delay and misunderstanding when hiring our equipment. By hiring our Equipment, you are agreeing to the following Terms and Conditions:-
“Hirer” refers to the customer who is hiring the Equipment from Teamwork Digital Limited, hereinafter called “TWD”. “Equipment” means the hired items. “Hire Period” is the period for which the Equipment is hired. Each day is calculated on a 24 hour period from the time at which the Equipment is either (a) collected from our premises or (b) leaves our premises because it is being delivered to the Hirer. Part of a day will be considered to be a full day for the purpose of calculating the hire charge.
2. DAMAGE/LOSS COVER
It is a condition that all Equipment hired from TWD is fully covered against loss or damage in the UK only, from the time it leaves our premises to its return. TWD will automatically charge for this cover unless instructed otherwise by the Hirer, in which case a copy of the Hirer’s own insurance policy must be made available to TWD for inspection before the hire commences.
Note: Insurance Excess on photographic equipment (except Digital Backs) is £250 + VAT. Insurance Excess on Digital Backs is £500 + VAT due to their expensive technical nature.
TWD’s Damage/Loss Cover
i) UK Only.
ii) Basis – All risks on all Equipment hired.
iii) Maximum hire period – Two months, longer subject to negotiation.
iv) Excess (£250 + VAT for all photographic equipment and £500 + VAT for all Digital back equipment) on each and every claim (or full replacement cost which ever is the smaller).
v) Any loss must be reported to the local police within 24 hours and immediately thereafter, to ourselves.
TWD Damage/Loss cover does not include:
i) Damage caused by corrosion, excessive heat, dampness or physical mistreatment.
ii) Damage occasioned by or resulting from nationalisation, confiscation, requisition, seizure or destruction by government or any public authority.
iii) Property damaged as a result of its undergoing any process including testing, repairing, adjusting, servicing or maintenance operation.
iv) Damage arising from breakage of flash tubes and/or bulbs, valves, transistors, capacitors or integrated circuits.
v) Damage to glass and other fragile or brittle articles (other than lenses) unless caused by fire, theft or accident to the conveyance in which the property covered is being transported.
vi) Theft from unattended vehicle.
vii) Consequential loss of any description.
viii) Damage or loss resulting from negligence.
IT IS THE RESPONSIBILITY OF THE HIRER TO UNDERSTAND THE EXTENT AND LIMITATIONS OF THE COVERAGE BEFORE TAKING POSESSION OF THE HIRED EQUIPMENT.
Customer’s Own Cover
If our charges do not include a specific fee for damage/loss cover, you must keep the Equipment insured for it’s replacement cost against all forms of loss or damage. You will hold in trust for us and pay to us on demand all money you receive from an insurance company or any other form of settlement of any claim relating to the loss, theft or damage of any Equipment. You must not compromise any claim without our express consent in writing.
A refundable deposit may be required from any Hirer who does not have an established credit account with us and we reserve the right to vary this amount. Credit customers and others must provide an official order or letter to cover the Equipment required, before it is collected or delivered, failure by customers to do so will not be accepted as a reason for non-payment of hire charge.
Hire charges are based on return to our premises. We do not collect hires. When Equipment is delivered hire charges are calculated as above, i.e. on a time out, not time used, basis. Delivery charges will be added to the invoice. We reserve the right to supply Equipment of a different specification without prior notice as long as the capabilities of the Equipment remain substantially the same.
5. HIRE PERIODS/RATES
Hire periods are normally calculated on a 24 hour basis (except for the Weekend Rate) and are initiated when Equipment leaves our premises. Equipment returned after a 24 hour period will be charged as a full day and no part day will be considered. For Equipment hire that lasts between 4 and 7 days (as calculated on the 24 hour clock), TWD offers a rate equivalent to 4 times the daily rate, more details are shown in the Rental Rates section of this booklet.
6. EXTENSION OF HIRE PERIODS/CANCELLATION OF HIRE
We will do our best to extend hire periods providing sufficient notice is given.
a) if notice is given to terminate or extend the hire period more than 24 hours before the agreed time, there will be no penalty. b) if notice is given within 24 hours of agreed time, a penalty equivalent to 50% of one day’s hire cost will be levied. c) if no notice is given to cancel the hire; then a penalty equal to double the daily rate will be made to the hirer’s account. d) if no notice is given with respect to extending the hire period then a penalty equal to double the daily rate will be applied to each day beyond the agreed hire period.
Our Equipment is serviced regularly and is tested to ensure that every item functions according to its specifications. Every effort is made, therefore, to ensure that Equipment is supplied in working order. TWD cannot be held liable, however, for failure of Equipment or for consequential or sub-consequential loss there from.
IT IS STRONGLY RECOMMENDED THAT THE HIRER TESTS THAT THE EQUIPMENT FUNCTIONS PROPERLY FOR ITS INTENDED USE PRIOR TO COMMENCING AN IMPORTANT ASSIGNMENT AND/OR OVERSEAS TRAVEL.