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LaCie | Hard Drives | Desktop | Portable | RAID Storage

LaCie Advance Care Options

Because LaCie develops storage solutions that meet both the performance and security needs of professionals, we also offer complete product support and a range of services that ensure maximum peace of mind for the customer. Our LaCie Advance Care Option underscores LaCie’s commitment to providing service and support that adds value to your investment.


LaCie Advance Care Benefits

By purchasing a LaCie Advance Care Option, you will be guaranteeing that your product will receive the highest priority from our locally-based Technical Support team. A LaCie Advance Care Option is the ultimate time-saving solution, helping you get back to work and secure your data faster. Once a Technical Support representative determines that your product needs to be replaced, LaCie will ship you a replacement product immediately. You do not need to pay any freight costs, or even send us your drive first.

Purchasing a LaCie Advance Care Option

You may purchase your Advance Care Option on the LaCie online store or at your LaCie Reseller within 30 days of your original purchase date, and all products with at least a 3-year warranty are eligible for the LaCie Advance Care Option. Then, you will receive a purchase confirmation email that will include instructions to activate your LaCie Advance Care Option from your personal LaCie account page.

Gold protection plan offers:

Extended Warranty
  • Standard 3-year warranty becomes 5-year: professional products
  • Standard 2-year warranty becomes 3-year: Consumer products
  • Standard 1-year warranty becomes 2-year: accessories
  Worldwide warranty (instead of continental as standard condition)  Advance care option: product replacement within 2 days.  Offer available up to 30 days after the product purchase    Prices for the 3 different levels are:

Level 1:

2-year warranty single disk products, USB keys not included - £16.58 + VAT

Level 2:

3-year warranty up to 2-disk products - £49.91 + VAT

Level 3:

More than 2-disk products, 12big not included - £116.58 + VAT

Platinum protection plan offers: 

Gold  protection plan + Data recovery insurance   Prices for the 3 different levels are: 

Level 1:

2-year warranty single disk products, USB keys not included - SRP: £41.58 + VAT 

Level 2:

3-year warranty up to 2-disk products - SRP: £174.91 + VAT 

Level 3:

More than 2-disk products, 12big not included - SRP: £349.91 + VAT